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Project Change Manager Job in Brisbane

  • 3-month contract with possible extension 
  • Brisbane
  • Large government organisation 
Responsibilities
  • Adhere to defined service quality standards, health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces.
  • Work with the appropriate WMSO teams to elicit the change and communications impacts from the documented solution impacts.
  • Manage and develop the Business Change Impact Assessments (BCIA) and changes responses to ensure that all nominated change actions are captured.
  • Act as the liaison point for all nominated parties in the BCIA to ensure delivery of changes responses and coordinate the governance requirements within Release timeframes.
  • Review the end to end Release change and communications process across WMSO and implement new tools and processes to streamline.
  • Act as the coordinating point for all Release communications activities.
  • Managing communication requirements for all Releases including software change notifications.
  • Managing communications impacts as a result of defects.
  • Managing the communication of solution changes for customer stakeholders.
  • Managing communications impacts as a result of risks and issues and representing external parties to manage any risks and issues that have an interlock with WMSO Release activities.
  • Managing all communications artefacts as part of Release governance gates.
  • Administering the WMSO Release team Change and Communications Dashboard.
  • Contribute to the refining of the stakeholder list as required.
  • Develop various communication tools and business process education packs including communication plan on a page and communication schedule and execute the communication schedule e.g. all channels – written (emails, briefs, newsletter etc) and face to face (information sessions, logistics for process education sessions).
  • Coordinate of all the communication material to make it fit for purpose to the intended audience group.
  • Ensure that relevant knowledge of industry practices, procedures, codes, standards and operations are represented in the communication material and processes.
  • Support business change activities as required.

Required Skills 

  • Demonstrated success in ICT change and communications with a proven record in planning, executing and evaluating ICT change and communication impacts, communications strategies and / or campaigns within a large complex service delivery environment.
  • Demonstrated experience in developing a range of change and communications collateral including presentations, and knowledge content.
  • Proven effective consultation, facilitation, written and oral communication skills for use in a complex program/project environment.
  • Ability to establish and maintain stakeholder relationships to support effective business change including the ability to influence key stakeholders.
  • Proven highly developed analytical and problem solving skills and an ability to coordinate multiple tasks within agreed priorities, timeframes and accountabilities.
  • Ability to work within a multi-disciplinary specialist project team.
  • A relevant qualification and/or accreditation in the Prince2, ITIL framework, Agile or SAFE would be well regarded.

Desired Skills 

  • ­ Complex Government environments
  • ­ Ability to travel intrastate as required
  • ­ Working with/within the healthcare services sector.
Tender closes on 8 February 2019. Statement of suitability to be completed on 7 February 2019.  

Please send your CV in Word format to cvs@synergyplacements.com.au.

Nitha Coetzer | 0499 006 165

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