Project Change Manager Job in Brisbane

• Adhere to defined service quality standards, health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces.
• Work with the appropriate WMSO teams to elicit the change and communications impacts from the documented solution impacts.
• Manage and develop the Business Change Impact Assessments (BCIA) and changes responses to ensure that all nominated change actions are captured.
• Act as the liaison point for all nominated parties in the BCIA to ensure delivery of changes responses and coordinate the governance requirements within Release timeframes.
• Review the end to end Release change and communications process across WMSO and implement new tools and processes to streamline.
• Act as the coordinating point for all Release communications activities.
• Managing communication requirements for all Releases including software change notifications.
• Managing communications impacts as a result of defects.
• Managing the communication of solution changes for customer stakeholders.
• Managing communications impacts as a result of risks and issues and representing external parties to manage any risks and issues that have an interlock with WMSO Release activities.
• Managing all communications artefacts as part of Release governance gates.
• Administering the WMSO Release team Change and Communications Dashboard.
• Contribute to the refining of the stakeholder list as required.
• Develop various communication tools and business process education packs including communication plan on a page and communication schedule and execute the communication schedule e.g. all channels – written (emails, briefs, newsletter etc) and face to face (information sessions, logistics for process education sessions).
• Coordinate of all the communication material to make it fit for purpose to the intended audience group.
• Ensure that relevant knowledge of industry practices, procedures, codes, standards and operations are represented in the communication material and processes.
• Support business change activities as required.

Required Skills 

• Demonstrated success in ICT change and communications with a proven record in planning, executing and evaluating ICT change and communication impacts, communications strategies and / or campaigns within a large complex service delivery environment.
• Demonstrated experience in developing a range of change and communications collateral including presentations, and knowledge content.
• Proven effective consultation, facilitation, written and oral communication skills for use in a complex program/project environment.
• Ability to establish and maintain stakeholder relationships to support effective business change including the ability to influence key stakeholders.
• Proven highly developed analytical and problem solving skills and an ability to coordinate multiple tasks within agreed priorities, timeframes and accountabilities.
• Ability to work within a multi-disciplinary specialist project team.
• A relevant qualification and/or accreditation in the Prince2, ITIL framework, Agile or SAFE would be well regarded.

Desired Skills 

• ­ Complex Government environments
• ­ Ability to travel intrastate as required
• ­ Working with/within the healthcare services sector.