- 2-month contract with possible extension
- Large government agency
- Proactively manage key stakeholder relationships, and lead and conduct workshops and meetings as required to define as-is and to-be business processes, and ensure improved outcomes.
- Obtain formal agreement from stakeholders on the scope of requirements (including business focused user stories) to establish a base line on which delivery of a solution can commence.
- Where required, initiate communications between stakeholders, acting as a single point of contact for defined groups and facilitating open communication and discussion between stakeholders.
- Take responsibility for investigative work to determine business requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organisation change.
- Identify and assist the development of remediation plans to resolve any inconsistent or unclear business practices which could affect the success of the project.
- Take responsibility for ensuring traceability is mapped and agreed for all business benefits through to system requirements.
- Contribute to organisational change through recommended improvements to existing business processes, practices, procedures and information systems.
- Provide a high level of expertise in establishing and documenting ICT business and system requirements through a range of structured research and analysis techniques including, but not limited to facilitated stakeholder workshops, surveys, client meetings and industry reference reviews.
- Apply and utilise business modelling methods to ensure results oriented deliverables in a way that can be recreated and used as a corporate knowledge resource available to project level initiatives and executive decision making.
- Develop conceptual models of business processes utilising appropriate modelling techniques to develop end to end service mappings.
- Actively participate in the management of client expectations in a limited resource development environment with competing priorities
- Minimum of 5 years’ experience in a Senior Business Analyst role or a role requiring business process analysis and improvement.
- Prior experience and knowledge of an Infrastructure Services environment is desirable.
- Experience in business process reengineering/redesign and implementation.
- Experience in change management.
- Exceptional problem-solving capabilities with a focus on simplification.
- Experience in recording process metrics.
- Experience working with senior level stakeholders.
- High level written and oral communication skills and excellent organisational skills.
- Ability to work effectively with little supervision and as part of a team in the design, preparation and delivery of solutions to clients.
- Experience writing user stories and use cases.
- Experience understanding business process dynamics and the change management process.
Tender closes on 5 April 2019. Selection criteria to be completed on 4 April 2019.
Please send your CV in Word format to firstname.lastname@example.org.
Nitha Coetzer | 0499 006 165