A supporting partner of  www.staysmartonline.gov.au 

Level 1/2 Systems Engineer in Brisbane CBD

  • Permanent  or Contract role
  • Brisbane CBD
  • Flexible Hours
Our client is a small, Brisbane based managed services provider, with solid clients in government and the private sector. They are ideally looking for a Level 1/2 systems engineer with experience in networking. This role will suit an engineer who has about 2 years experience and is looking for an opportunity to expand their experience.


The responsibilities include business as usual, project work and on-site client visits. Ideally, you would want to advance your career to the next level and there are opportunities to assist you.


  • Provide business-as-usual support for our client’s infrastructure
  • Monitor trouble-ticket queues, and manage resolution of raised tickets in a timely manner
  • Use a combination of technologies to deliver services both on-site and remotely to our clients
  • Participate in regular client communication to provide ongoing advice, recommendations and status of open tickets
  • Report on daily responsibilities, activities and tasks
  • Document processes and application instructions
  • Generate innovative ideas.
  • Engage in technical level discussions around enterprise solutions
  • Conduct technical whiteboard sessions to evaluate and make recommendations is a must
  • Translate a customer’s technical requirements to a solution including mapping from “as is” to “to be” state.

Required Skills

  • Degree in Computer Science or Engineering Degree, and at least 2 years experience.
  • Capable of delivering formal and informal training to both technical and non-technical users;
  • Possesses deep industry knowledge
  • Knowledge of additional enterprise stack components such as:
    • Linux
    • Cisco/Meraki networking and routing
    • Storage (both NAS and SAN)
    • Backup technologies (on-premise and cloud)
    • Cisco/Sophos Firewalls
    • End-Point Protection Products (EG Sophos EPP, Webroot EPP)
    • End-Point Mobile Management products (EG VMWare AirWatch, Microsoft Intune+EMS, Meraki Systems Manager)
    • PowerShell and/or other scripting languages
  • Possesses good interpersonal skills; analytical, quantitative and critical thinking skills;  and organisational and planning skills.
Desired Skills
  • Microsoft Certified Solutions Associate or Expert (MCSA or MCSE))
  • Microsoft Cloud Professional (MCP)
  • Cisco Certified Network Administrator (CCNA)
  • AWS Solutions Architect

Please send your CV in Word format to cvs@synergyplacements.com.au.

Nitha Coetzer | 0499 006 165

Please Share This



Leave a Reply

Your email address will not be published. Required fields are marked *